Greater Toronto's Top Employers 2014

About Us

Our Story

For over 110 years, CAA has been helping Canadians stay safe, mobile, and protected.

We are strong advocates and a voice for our Members on issues such as road safety infrastructure and consumer rights.

We offer a number of products and services, ranging from Roadside Assistance, home and auto insurance, travel services and travel insurance.

CAA Members can also receive savings at numerous participating partner retail locations and services across North America.

In January 2016, CAA South Central Ontario and CAA Manitoba announced the two clubs would merge and join forces to help keep Members safe. The historic merger was official in October 2016 by the Board of Directors and Members. With this merger, we are pleased to be known as CAA Club Group of companies. This new partnership reflects the successful and growing attributes of our organization.

We are Canada’s largest not-for-profit automobile association with more than two million Members in South Central Ontario and 200,000 Members in Manitoba.

About Us

We pride ourselves on being a helping hand for Canadians during good days, bad days and everything in between.

Throughout our history, we have created a legacy of providing exceptional Member experiences and we strive to improve the lives of our Members and Associates in all that we do.

As an organization, CAA Club Group continually strives to enhance our value to Members and Associates and ensure we are socially responsible.

Our Mission

We are obsessed with Member safety.

Our mission is to help Canadians stay safe, mobile and protected – whether on the road, at home or abroad. We help make our Members’ days better. We do what is right for our Members – after all, we are all Members too!

Our Beliefs

Being care-driven.
We always do what is right for our Members.

Leading by example.
We are ethical, accountable and honest.

Being innovative.
We strive to always do better and never settle for the status quo.

Being collaborative.
When we work together, we can accomplish great things.

Contact CAA

Member Care Centre

Phone: 1-800-268-3750
(416) 221-4300 (GTA)


Roadside Service

Phone: 1-800-CAA-HELP (or 1-800-222-4357)
(416) 222-5222 (GTA)

Cell: *CAA (or *222)

Get other helpful phone numbers or locate a CAA Store near you »

Work with Us – Career Opportunities at CAA

Becoming a part of the team at CAA South Central Ontario means making a difference, being challenged, growing as a professional and being part of the largest automotive association in the country. We’re looking for passionate people who want to make a difference – is that you?

View current job postings at CAA »

Social Responsibility at CAA

We define social responsibility as achieving business success in ways that honour corporate values and contribute to the well being of our Members, Associates, communities and the natural environment.

Learn what CAA is doing »

CAA Respects Your Privacy

We maintain the highest standards to protect the privacy and confidentiality of our Members and customers.

Read our Privacy Policy »